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What is Working Well: Pioneer?

Working Well: Pioneer offers personalised employment support to help you into sustainable work through upskilling and training, with continued support once you’re in-work. 

Working Well: Pioneer offers support for up to 15 months plus optional in-work support of up to 6 months. 

What support is available?

You will receive specialist one-to-one support from a dedicated Employment Specialist including:

A personalised 4-week accelerator plan.

✔ Access to an employer within the first 30 days.

✔ A wide range of health-related interventions.

✔ Job specific CV and cover letter creation.

✔ Mock interviews.

Better-off calculation.

✔ Access to the iWorks digital careers platform.

✔ National Careers Service skills and job assessments.

✔ Travel planning.

✔ Ongoing in-work support. 

✔ Career progression and development support once in-work.

Who is it for?

To be eligible for WHP, you must: 

Be unemployed and not currently required to search for work as part of Universal Credit or JSA.

Have the right to reside and enter employment in England or Wales. 

Be of working age (18+). 

Not be on any other DWP contracted provision. 

Not have completed WHP previously. 

Not already have a job offer or be about to start work. 

Not be in any type of employment including zero hour contracts.

Specialist support is also available if you are in one of the following groups:

  • People with a disability or disabilities as defined by the Equality Act 2010.

  • Ex-offenders (someone who has completed a custodial sentence or a community sentence), or offender (someone who is serving a community sentence). 

  • Carers. 

  • Ex-carers. 

  • Homeless people. 

  • Former members of His Majesty’s (HM) Armed Forces. 

  • Member of the HM Armed Forces reserves. 

  • Partners of current or former Armed Forces personnel. 

  • People for whom a drug/alcohol dependency (including a history of) presents a significant barr ier to employment. 

  • Care leavers. 

  • Refugees. 

  • Young people identified as being involved or at risk of being involved in gangs or serious violence. 

  • Victims of domestic violence. 

  • Afghan Resettlers. 

  • Ukrainian Evacuees. 

SUCCESS STORIES

Two men wearing overalls taking boxes out of the back of a lorry
Darren

Forty-five-year-old Darren is determined to turn his life around. Pivotal to his success in doing this – and in achieving his ultimate goal of gaining custody of his young daughter – is securing permanent employment.

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Photo of Tara at work
Tara

Due to a family rift, Tara left her home in Wales and moved in with her sister in Oldham. Jobless and anxious, the 23-year-old wanted to get her life back on track as soon as possible.

Read more
Photo of Christine at work
Christine

Traumatic experiences in her past had left Christine finding it difficult to trust people. The 60-year-old had been unemployed for 14 months when she was referred to Working Well for tailored support to find a job.

Read more

We are no longer taking referrals for this programme.

To find out what employment support is available in your area, please speak to your local Jobcentre Plus. To find out more about Ingeus employment services, please visit www.ingeus.co.uk.